Eway Bill Login and Eway Bill Portal Guide
The eway bill login screen looks simple. It has a box for your username, a box for your password, a small captcha picture and a login button. Yet this one screen causes more stress for businesses and transporters than almost any other part of the e-way bill system. A forgotten password, a missing OTP or a frozen account can stop your goods from moving for hours.
If you only want to sign in, the Login Help tool below has a button that opens the official portal in one click. If something is going wrong, pick your problem in the tool and it shows you the fix step by step. Below the tool, this guide explains everything about eway bill login in plain words, from two-factor OTP to sub-users and transporter accounts.
Eway Bill Online is a private informational website and is not affiliated with the Government of India,and official portal at ewaybillgst.gov.in. We never ask for your login details.
Use the Free Eway Bill Login Help Tool
Our Login Help tool is built for two kinds of visitors. Some people just want to reach the official portal fast. Others are stuck and need to know what to do next. The tool handles both.
Log In With One Click
At the top of the tool you will see a large button that opens the official e-way bill portal, ewaybillgst.gov.in, in a new tab. Next to it is a second button for the backup portal, ewaybill2.gst.gov.in. Use the backup button when the main portal is slow. Both buttons open in a new tab, so this page stays open if you need help halfway through.
Pick Your Problem and Get the Fix
Below the login buttons, the tool lists 14 common login problems. You can choose from forgot password, forgot username, forgot TRANS ID, OTP not received, Shield app OTP rejected, account blocked, account frozen, invalid username or password, captcha error, portal slow or not opening, mobile number changed, sub-user cannot log in, new user with no account, and wrong business details shown.
When you choose one, the tool shows a fix card. The card tells you why the problem happens, which details to keep ready before you start (like your GSTIN, username or registered mobile number), each step in the right order, and roughly how long the fix takes. It ends with a helpful tip and buttons that open the right website for that problem. Some fixes need the e-way bill portal, while others, like a frozen account or a changed mobile number, need the main GST portal first, so the tool points you to the correct one.
If your account is blocked after three wrong passwords, the fix card also has a 5 minute timer. Start it, and you will know exactly when it is safe to try again, instead of guessing and getting blocked once more.
Share a Fix With Your Team
Every problem in the tool has its own link. For example, when you open the fix for OTP not received, the page address changes to end with #fix-otp-missing. You can send that link to a staff member or transporter, and the tool will open that exact fix for them.
The tool never asks for your username, password or OTP. It only guides you. You always log in on the official government website yourself.
About Eway Bill Login
| Topic | What You Need to Know |
|---|---|
| Official login websites | ewaybillgst.gov.in and ewaybill2.gst.gov.in |
| Run by | National Informatics Centre (NIC) for the GST Network (GSTN) |
| What you need | Username, password, captcha and an OTP |
| OTP options | SMS, Sandes app, or NIC-GST-Shield app |
| Same as GST portal login? | No. The e-way bill account has its own username and password |
| Wrong password three times | Account is blocked for 5 minutes |
| Staff access | Main user can create sub-users with limited rights |
| Cost | Free |
Where to Log In: The Official E-Way Bill Websites
There are only two official websites for eway bill login in India. The main one is ewaybillgst.gov.in. The second one is ewaybill2.gst.gov.in, often called E-Way Bill 2.0.
Both portals are built and run by the National Informatics Centre (NIC) for the GST Network (GSTN). The second portal was launched to keep work going when the main one is busy. Both portals stay in sync in real time, so any action on one shows on the other within a few seconds. If the main portal is slow or under maintenance, you can log in to the second portal with the same username and password.
Before you type anything, check the web address in your browser. The e way bill official website login page always ends with .gov.in and starts with https. Fake websites sometimes copy the look of government portals to steal passwords. The buttons in our tool always open the genuine .gov.in addresses.
Also remember that your e-way bill account is separate from the main GST portal (gst.gov.in). The GST portal is where you file returns. The e-way bill portal is where you create and manage e-way bills. Both are linked to your GSTIN, but each has its own username and password.
Who Can Log In to the E-Way Bill System
Three kinds of users can sign in to the e way bill online system.
Registered taxpayers are businesses with a GSTIN. They register on the e-way bill portal using their GSTIN and the mobile number linked to their GST registration.
Transporters without a GSTIN enroll on the portal and receive a Transporter ID, also called TRANS ID or TRANSIN. They use their own username and password to log in and handle the e-way bills assigned to them.
Other persons can also enroll. Any person can enroll on the portal and generate an e-way bill for moving goods for their own use.
Eway Bill Login New User: Getting Your Account Ready
If you have never used the eway bill generator portal before, you first need to register. This is the eway bill login new user step, and it takes about five minutes. You can also open the New user, no account fix in our tool to follow these steps one by one.
For taxpayers with a GSTIN, open the portal, choose the e-way bill registration option, and enter your GSTIN. The portal sends an OTP to the mobile number that is linked to your GST registration. After you verify the OTP, the portal shows your business details from the GST records. You then choose your own username and password. This completes your e way bill account registration and account activation.
For transporters without a GSTIN, choose the enrollment for transporters option instead. You fill in your business details, PAN and address, and after approval you receive your Transporter ID along with a username and password.
Pick a username you will remember, and a strong password that mixes letters, numbers and symbols. The portal shows its rules for usernames and passwords on the registration screen, so follow those carefully.
One tip saves a lot of trouble later. Before you register, check that the mobile number and email on your GST registration are correct and active. The e-way bill system uses these details for every OTP. If your number has changed, update it on the GST portal first.
How to Log In: Step by Step
Once your account is ready, the eway bill portal login takes less than a minute.
- Open the portal. Click the login button in our tool, or type ewaybillgst.gov.in in your browser. Use ewaybill2.gst.gov.in if the main site is slow.
- Enter your username and password. These are your e-way bill login credentials, not your GST portal details. Passwords are case sensitive, so check your Caps Lock key.
- Type the captcha. Copy the letters and numbers from the small picture into the box. If the picture is hard to read, click the refresh icon to get a new one.
- Click Login.
- Enter the OTP. The portal asks for a one time password. Enter the OTP from SMS, the Sandes app or the NIC-GST-Shield app.
- Reach your dashboard. You are now inside your account.
Two-Factor Authentication and OTP Explained
Two-factor authentication is a security layer. Your username and password are the first check. The OTP is the second check. Even if someone steals your password, they still cannot log in without the OTP.
This is now compulsory for everyone. Two-factor authentication is mandatory for all taxpayers and transporters from 1 April 2025, regardless of turnover. Once it became mandatory, users can no longer switch it off.
You can get your OTP in three ways. Pick the one that suits you best.
| OTP Method | How It Works | Best For |
|---|---|---|
| SMS | OTP comes as a text message to your registered mobile number | Most users |
| Sandes app | OTP arrives inside Sandes, the government messaging app, on your registered mobile | People who face SMS delays |
| NIC-GST-Shield app | App shows a fresh OTP on screen, even without internet | Areas with weak mobile signal |
The NIC-GST-Shield app is especially useful for transporters and people who travel. It displays a refreshed OTP every 30 seconds and does not need an internet connection or mobile network to generate the OTP. You can download it only from inside the e-way bill or e-invoice portal, through the 2-Factor Authentication option in the main menu. The time on the app must match the time on the portal, so keep your phone clock set to automatic. If the Shield app OTP is not accepted, open the Shield app OTP rejected fix in our tool.
What You See After Login: The E-Way Bill Dashboard
After a successful eway bill user login, you land on the e way bill dashboard. The left side has a menu, and each part handles a different job.
| Menu Section | What You Can Do There |
|---|---|
| e-Waybill | Generate new e-way bills, update Part B, extend validity, cancel, and print |
| Consolidated EWB | Combine many e-way bills into one trip sheet for a vehicle |
| Reject | Reject e-way bills that others created in your name |
| Reports | See e-way bills you created, ones assigned to you, and ones about to expire |
| Masters | Save frequent customers, suppliers, products and transporters to fill forms faster |
| User Management | Create, update or freeze sub-users for your staff |
| Registration | Register for SMS, the mobile app or API access |
| Update | Refresh your business details from the GST portal |
| 2-Factor Authentication | Manage OTP methods and install NIC-GST-Shield |
| Grievance | Raise a complaint if an officer held your goods for too long |
The Masters section is worth setting up on day one. If you save your regular customers, products and HSN codes once, every future e-way bill takes far less typing, which means fewer mistakes too. From here, e way bill generation after login is just a few clicks, and our Generator guide walks you through every field.
Forgot Username, Password or TRANS ID
Everyone forgets login details at some point. The portal has a recovery option for each one, all available on the login page. Our tool has a separate fix for each of these three cases, with the exact details you need listed at the top.
Forgot Username
Click Forgot Username on the login page. Enter your GSTIN (or Transporter ID if you are a transporter) and your registered mobile number, type the captcha, and submit. After you submit, the portal sends your username by SMS to your registered mobile number. This is the e way bill username recovery process.
Forgot Password
The eway bill login forgot password option works in a similar way. Click Forgot Password, then enter your username, your GSTIN or Transporter ID, and your registered mobile number. Type the captcha and ask for an OTP. The portal sends an OTP by SMS to your registered mobile number, which you use to set a new password. This completes your e way bill password reset.
Pick a new eway bill login password that you have not used before, and do not use the same password as your GST portal account.
Forgot TRANS ID
Transporters who forget their Transporter ID can use the Forgot TRANS ID option. You select your state and enter your PAN, then complete the captcha, and the portal helps you recover it.
All three options depend on your registered mobile number. If that number is no longer with you, recovery will fail. In that case, open the Mobile number changed fix in our tool. In short, you update the mobile number on the GST portal first, wait for the update to go through, then use the Update option inside the e-way bill portal to pull the new details. If you cannot log in at all, contact the e-way bill helpdesk through the Contact section of the portal.
Eway Bill Login for Transporters
Transporters use the same login page as everyone else, but their account works a little differently.
A transporter with a GSTIN can register like any taxpayer and use their GSTIN as the Transporter ID. A transporter without a GSTIN enrolls separately and gets a 15 character Transporter ID. Either way, the transporter shares this ID with their customers, so the customers can assign e-way bills to them.
After the eway bill login for transporters, the dashboard shows e-way bills assigned to that Transporter ID. The transporter can then add or update the vehicle number (Part B), create consolidated e-way bills for a full truck, extend validity if a trip gets delayed, and file a grievance if a vehicle is held by officers for too long.
Transport companies often have many staff members working at different branches or on the road. For them, the NIC-GST-Shield app is a good choice for OTP, because it works where mobile signal is weak. Transport managers can also send drivers or branch staff the direct link to a fix from our tool, like the OTP not received fix, whenever someone gets stuck.
Sub-Users: Let Your Staff Log In Safely
Many business owners share their main e-way bill password with accountants, clerks or branch managers. This is risky. If someone leaves the company, they still know your password, and every action looks like it came from you.
The safer way is to create sub-users. The main user logs in, opens User Management, and chooses Create Sub-User. The portal asks for a short suffix, and the sub-user's login ID is made by joining the main username and the suffix with an underscore. For example, if the main username is abcxyz and the suffix is xyab, the sub-user ID becomes abcxyz_xyab.
You then enter the staff member's name, designation, mobile number and email, choose which branches they can work for, and pick which tasks they are allowed to do, such as generating bills or printing reports. The portal creates the account and sends a password to the staff member's mobile number and email.
When someone leaves, open User Management and freeze their sub-user account. Once frozen, that sub-user loses access to all functions on the portal. Your main account stays safe, and you never need to change your own password because of staff changes. If a staff member cannot sign in, the Sub-user cannot log in fix in our tool covers the usual reasons.
Final Thoughts
A smooth eway bill login comes down to a few simple things. Use your e-way bill credentials, not your GST portal ones. Keep your registered mobile number active. Set up a backup OTP method like the NIC-GST-Shield app. Create sub-users for your staff instead of sharing your password. And always log in through the genuine .gov.in portals.
When you just need to sign in, use the login button at the top of our tool. When something goes wrong, pick your problem, follow the fix, and you will be back on your dashboard in minutes.
Frequently Asked Questions
Can I use my GST portal username and password for eway bill login?
No. The e-way bill portal has its own username and password, which you create during e-way bill registration. Your GST portal details will not work on the e-way bill login page.
Is OTP compulsory for every e-way bill login?
Yes. Since April 2025, every user must enter an OTP along with the username and password. You can get the OTP by SMS, through the Sandes app, or from the NIC-GST-Shield app.
What should I do if I do not receive the OTP?
Wait a minute and check your signal. If the SMS still does not arrive, use the Sandes app or the NIC-GST-Shield app instead. If none of them work, check that the mobile number on your GST registration is correct. The OTP not received fix in our tool walks you through each step.
Why does the portal say my account is frozen?
This usually means your GST registration has been cancelled or your GSTIN is inactive. Check your GSTIN status on the GST portal. Once the registration is active again, the e-way bill account can be used.
How long does the portal block me after wrong passwords?
After three wrong attempts in a row, the portal blocks login for 5 minutes. Wait, then try again with the correct password, or use the Forgot Password option. Our tool has a built in 5 minute timer for this case.
Does the Login Help tool log me in or store my password?
No. The tool never asks for your username, password or OTP. It only shows the right steps and opens the official portal in a new tab, where you log in yourself.
Can two people log in to the same account at once?
It is safer to give each staff member their own sub-user account. Sharing one login between several people makes it hard to track who did what and puts your main account at risk.
Is there a mobile app for eway bill login?
You can open the official portal in your phone's browser and log in the same way. Our Login Help tool also works on mobile. The NIC-GST-Shield app is only for generating OTPs, not for creating e-way bills.
What is the difference between the two e-way bill portals?
There is no difference in what you can do. Both portals use the same account and sync in real time. The second portal, ewaybill2.gst.gov.in, is a backup you can use when the main one is slow or down.